Privacy Policy

Rokknmorr Studio Privacy Policy

Effective Date: 5th July 2025

This Privacy Policy explains how Rokknmorr Studio ("us", "we", or "our") collects, uses, and protects your Personal Data when you visit our website www.rokknmorrstudio.com or use our services. We are committed to safeguarding your privacy and handling your data transparently, in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Rokknmorr Studio is a design studio based in London. Our website address is okknmorrstudio.com

2. Information We Collect

While using our website or engaging with our services, we may ask for personally identifiable information that helps us contact or identify you ("Personal Data"). We collect this to understand your needs, provide quotes, deliver our services, and manage our business.

The Personal Data we may collect includes:

  • Contact Details: Email address, First name and last name, Phone number.

  • Project Details: Information about your project (e.g., project type, date, location, guest count, design preferences, budget information) provided through enquiry forms or consultations.

  • Communication Records: Any correspondence between you and Rokknmorr Studio.

We also collect Usage Data – information on how our website and services are accessed and used. This may include your computer's Internet Protocol (IP) address, browser type and version, the specific pages you visit on our site, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3. How We Use Your Information

Rokknmorr Studio uses the collected data for various purposes:

  • To provide and maintain our services to you.

  • To communicate with you regarding your enquiries, bookings, and service updates.

  • To personalise and improve your experience on our website and in our service offerings.

  • To process transactions and fulfill our contractual obligations.

  • To provide customer support.

  • To gather analytics and insights to improve our website and services.

  • To monitor website usage and detect, prevent, and address technical issues.

  • To send you marketing and promotional communications that may be of interest to you, in accordance with your preferences (you can opt-out at any time).

4. Our Legal Basis for Processing Personal Data (UK GDPR)

Under UK GDPR, we process your Personal Data only when we have a lawful basis. This typically includes:

  • Contractual Necessity: When processing is necessary for the performance of a contract with you (e.g., providing event decoration services).

  • Legitimate Interests: When processing is necessary for our legitimate business interests (e.g., improving services, marketing our business), provided your rights and interests do not override those interests.

  • Consent: Where you have given us clear consent for specific processing activities (e.g., subscribing to a newsletter). You have the right to withdraw your consent at any time.

  • Legal Obligation: When processing is necessary to comply with a legal obligation (e.g., for tax purposes).

5. Cookies

We use cookies – small text files stored on your computer – for various purposes. These include:

  • Functionality: To automate certain functions (like keeping you logged in, if applicable) and provide information about your account.

  • Personalisation: To track areas of our site you've visited and remember your details so you don't have to retype them.

  • Analytics: We use Google Analytics to understand how our website is used. Google Analytics generates statistical information through cookies, helping us create reports on website activity. Google stores this information; you can find more about their privacy policy here: www.google.com/privacypolicy.html.

Cookies can be either persistent (remaining valid until their set expiry date, unless deleted by you) or session (expiring when your browser closes).

You can modify your browser settings to turn off cookies or to notify you when a cookie is being sent. However, please be aware that if you do so, some parts of our website may not function correctly or be accessible to you.

6. Embedded Content from Other Websites

Articles or content on our website may include embedded content (e.g., videos, images, articles) from other websites. This embedded content behaves in the exact same way as if you have visited the other website directly.

These third-party websites may collect data about you, use their own cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged in to that particular website. We recommend checking their respective privacy policies.

7. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer and process this data, including Personal Data, within the United Kingdom.

By submitting your information and accepting this Privacy Policy, you consent to such transfer.

Rokknmorr Studio will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy. We ensure that no transfer of your Personal Data occurs to an organisation or a country unless adequate controls are in place to secure your data and other personal information, such as reliance on Standard Contractual Clauses approved by the Information Commissioner's Office (ICO) where applicable, or other legitimate transfer mechanisms.

8. Data Security

We are committed to protecting the security of your Personal Data. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Data Retention

We will retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. This includes retaining and using your data to comply with our legal obligations (e.g., tax requirements), resolve disputes, and enforce our legal agreements and policies.

10. Updating Personal Information

If your personal information changes or if you no longer wish to subscribe to our services, we will endeavour to correct, update, or remove the personal information you have provided to us as speedily as possible.

11. Third-Party Websites

Our website may, from time to time, contain links to and from third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and will be subject to their separate terms and conditions. We do not accept any responsibility or liability for these sites. We strongly advise you to check their respective privacy policies before you submit any personal data to these websites.

12. Your Data Protection Rights Under UK GDPR

As a resident of the United Kingdom, you have specific rights regarding your Personal Data:

  • The Right to Access: You can request a copy of the personal information we hold about you.

  • The Right to Rectification: You can request that we correct any inaccurate or incomplete personal information.

  • The Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal information under certain circumstances.

  • The Right to Object to Processing: You can object to our processing of your personal information in certain situations.

  • The Right to Restrict Processing: You can request that we limit the way we use your personal information.

  • The Right to Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.

  • The Right to Withdraw Consent: Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, if you are concerned about our handling of your Personal Data.

13. Changes To This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We will also notify you directly via email or a prominent notice on our website prior to significant changes becoming effective.

You are encouraged to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: